STANDARD SHIPPING POLICIES

 

Normally, the shipment will take 5-8 working days.  We also will use some exclusive courier lines for some areas, from  Monday to Friday except during national holidays.  

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Orders placed by 12 pm GMT +8 will ship the same day. Occasionally orders may not ship 'same-day' due to stock issues, order changes, or billing delays. Orders placed after 12 pm Friday and on weekends will ship the following business day.

 

We will pay for the customs tax and other handling fees for most areas.  If there are any other issues, we will check with you in advance.

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Free shipping is available for most parts of the world.  It’s best to check with us if you are from a low-population area(Remote Areas defined by courier company).  In such cases, we will advise and quote you on the shipping and handling charges.  We do not profit from Shipping charges.  You are charged what we are charged.

 

Customers who refuse delivery will be assessed for return shipping costs at the time of refund (if any is given).

 

SHIPPING CARRIERS & PACKAGE DELIVERY METHODS

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All package shipping costs, if any, via ANY carrier or method are 100% non-refundable under any circumstances. In the rare occasion that one of our shipping carriers does not deliver correctly or in a timely manner,  we are not liable for missed deliveries for slow or late package shipments due to circumstances beyond our control including but not limited to: unexpected carrier delivery delays; weather-related delays; mechanical-related delays; 'Signature Required' package drop-off enforcement; missed delivery hang-tag notifications; local non-availability of package delivery speed; incorrectly entered shipping information, or missed driver package 'drop-off' by the recipient.

 

Free Shipping is only available for a limited time and is a service that we provide to our customers out of goodwill.  We will announce on our website when free shipping is no longer available.  The offer period is entirely at our discretion.

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